Upgrading a teacher to an admin role in DreamClass is a straightforward process—but there’s an important detail to watch out for: DreamClass requires that each username is unique. By default, both teachers and admins often use their email address as their username. This can cause a conflict if you want to assign admin rights to an existing teacher. Here’s how to solve it:
Option 1: Deactivate Teacher Account and Add as Admin
If your teacher is moving fully into an admin role and no longer needs teacher-level access, follow these steps:
Deactivate the Teacher Account:
Go to the Teachers section in the sidebar.
Locate the teacher you’d like to upgrade.
Open their profile.
Click the Deactivate option (see screenshot or video for visuals).
Confirm the deactivation when prompted.
<br>Deactivating the teacher ensures there’s no username conflict, and the person will lose access to teacher-only features.
Add the User as an Admin:
Go to Settings > Administrators.
Click “Add New Administrator”.
Use the teacher’s email address as their new admin username.
Complete the rest of the settings as needed and save.
Result: The teacher now has admin-level access to everything on the platform and is no longer a teacher.
Option 2: Keep Teacher Account (with Username Change)
If the teacher wishes to keep their teacher account active (for example, to manage a classroom while also having admin privileges), you’ll need to ensure each account uses a unique username. Here’s how:
Edit the Teacher’s Username:
Go to the Teachers section.
Find the teacher’s profile.
Change their username to something other than their email (e.g., "jane.smith1" or "janesmith_teacher").
Save the changes.
Add Them as an Admin:
Go to Settings > Administrators.
Add them as a new admin user.
Now you can use their email address as the username for the admin account (since it’s no longer in use as a teacher username).
Result: The staff member can access the platform as both a teacher (with their modified username) and as an admin (using their email address as the admin username).
Video Guide: Watch the Process Step-by-Step
For a full walkthrough of the process, watch the video below. This guide demonstrates:
How to deactivate a teacher account
How to add the same person as an admin
How to change a teacher’s username if dual accounts are needed
Important tips to avoid username conflicts
Watch the Video Here:
Tip: Pause or rewind the video as needed to follow each step carefully.
Tips
Deactivation is recommended if admin rights are replacing teacher duties, since admins have full platform access.
Username changes are only necessary if dual access (teacher + admin) is required.
Refer to screenshots or training videos (as provided by DreamClass) for a visual walkthrough of these processes.
Need more help?
Refer to the video guide, or contact DreamClass Support at [email protected] if you encounter any issues during the process.