Upgrading a teacher to an admin role in DreamClass is a straightforward process—but there’s an important detail to watch out for: DreamClass requires that each username is unique. By default, both teachers and admins often use their email address as their username. This can cause a conflict if you want to assign admin rights to an existing teacher. Here’s how to solve it:

Option 1: Deactivate Teacher Account and Add as Admin

If your teacher is moving fully into an admin role and no longer needs teacher-level access, follow these steps:

1. Deactivate the Teacher Account:

   • Go to the Teachers section in the sidebar.
   • Locate the teacher you’d like to upgrade.
   • Open their profile.
   • Click the Deactivate option (see screenshot or video for visuals).
   • Confirm the deactivation when prompted.
     <br>Deactivating the teacher ensures there’s no username conflict, and the person will lose access to teacher-only features.

2. Add the User as an Admin:

   • Go to Settings > Administrators.
   • Click “Add New Administrator”.
   • Use the teacher’s email address as their new admin username.
   • Complete the rest of the settings as needed and save.

Result: The teacher now has admin-level access to everything on the platform and is no longer a teacher.

Option 2: Keep Teacher Account (with Username Change)

If the teacher wishes to keep their teacher account active (for example, to manage a classroom while also having admin privileges), you’ll need to ensure each account uses a unique username. Here’s how:

1. Edit the Teacher’s Username:

   • Go to the Teachers section.
   • Find the teacher’s profile.
   • Change their username to something other than their email (e.g., "jane.smith1" or "janesmith_teacher").
   • Save the changes.

2. Add Them as an Admin:

   • Go to Settings > Administrators.
   • Add them as a new admin user.
   • Now you can use their email address as the username for the admin account (since it’s no longer in use as a teacher username).

Result: The staff member can access the platform as both a teacher (with their modified username) and as an admin (using their email address as the admin username).

Video Guide: Watch the Process Step-by-Step

For a full walkthrough of the process, watch the video below. This guide demonstrates:

• How to deactivate a teacher account
• How to add the same person as an admin
• How to change a teacher’s username if dual accounts are needed
• Important tips to avoid username conflicts

Watch the Video Here:

Tip: Pause or rewind the video as needed to follow each step carefully.

Tips

• Deactivation is recommended if admin rights are replacing teacher duties, since admins have full platform access.
• Username changes are only necessary if dual access (teacher + admin) is required.
• Refer to screenshots or training videos (as provided by DreamClass) for a visual walkthrough of these processes.

Need more help?
Refer to the video guide, or contact DreamClass Support at support@dreamclass.io  if you encounter any issues during the process.