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Understanding Active, Inactive, and Unenrolled Students in DreamClass

Learn how DreamClass defines active, inactive, and unenrolled students and how each status affects your subscription and data management.

Written by Lida Diavolitsi

At DreamClass, we know managing student statuses accurately helps keep your portal organized and ensures your subscription reflects real usage. Here’s what each status means and how it impacts your plan:

Active Students:

Active students are currently participating in classes, attending sessions, submitting work, and maintaining records like attendance and grades. They always count toward your subscription because they’re enrolled and your school is maintaining records for them.

Inactive (Deactivated) Students:

Inactive students are not currently participating, but DreamClass keeps all of their records, including attendance and grades. If they remain enrolled in classes, they continue to count toward your subscription.

What to do:

If a student leaves and you want to keep their grades and attendance, deactivate them. Do not unenroll them from their classes, because unenrolling a student from a class removes their attendance records for that class.

Unenrolled Students:

Unenrolled students are no longer registered in any class and don’t count toward your subscription. Keep in mind that when you unenroll a student from a class, their attendance records for that class are lost.

Deleted Students:

If you no longer need a student’s data, you can delete them entirely. Keep in mind that deletion is permanent and cannot be undone.

Quick Summary:

  • Active: Enrolled and participating - counts toward subscription

  • Inactive: Not participating, records kept - counts toward subscription while still enrolled

  • Unenrolled: Not in any class - does not count toward subscription, attendance records for those classes are lost

  • Deleted: Removed completely - does not count and all data is erased

✅ To keep grades and attendance: deactivate the student (don't unenroll)

🗑️ To remove entirely: delete the student

👩‍🏫 To keep them active: ensure they’re enrolled and participating

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